Running an online store means handling everything — products, customers, emails, ads, and content — all at once.
These ChatGPT prompts help you move faster: write product descriptions, create marketing content, respond to customers, and test ideas without wasting time.
Whether you’re on Shopify, WooCommerce, Etsy, or anywhere else, these prompts keep your e-commerce business moving.
1. Prompts to Write Product Descriptions That Sell
#CONTEXT:
You’re adding a new product and want a description that sounds clean, clear, and drives sales.
#GOAL:
Write a product description that highlights key benefits.
#RESPONSE GUIDELINES:
• Product name: [insert]
• Features: [insert list]
• Audience: [insert: busy moms, fitness lovers, tech fans, etc.]
• Tone: [insert tone: friendly, premium, bold, calm]
• Include 3 key benefits and a short closing CTA
#OUTPUT:
A product description I can paste into my store right now.ChatGPT Output
2. Prompts to Respond to Customer Questions or Complaints
#CONTEXT:
A customer reached out with a question or issue — and you want to respond professionally and fast.
#GOAL:
Write a helpful, calm customer support reply.
#RESPONSE GUIDELINES:
• Customer message: [insert question or complaint]
• Tone: [insert: warm, apologetic, helpful, confident]
• Keep it short and respectful
• Include one clear next step (refund, replace, update, etc.)
• Optional: add a link or contact info
#OUTPUT:
A reply I can send via email or chat.3. Prompts to Write Cart Abandonment Emails
#CONTEXT:
A customer added items to their cart but didn’t finish checkout.
#GOAL:
Create a short, friendly reminder email.
#RESPONSE GUIDELINES:
• Product: [insert name or category]
• Add light urgency (e.g., limited stock or time-sensitive)
• Tone: [insert tone: fun, casual, premium, chill]
• Optional: include a discount or free shipping code
• Keep it under 100 words
#OUTPUT:
An abandoned cart email I can plug into my email flow.ChatGPT Output
4. Prompts to Generate Instagram Captions for Products
#CONTEXT:
You’re posting a product photo and want a caption that grabs attention and fits your brand.
#GOAL:
Write a short, scroll-stopping caption.
#RESPONSE GUIDELINES:
• Product or promotion: [insert details]
• Tone: [insert tone: bold, witty, relaxed, cozy]
• Platform: Instagram
• Add a short CTA and 3–5 relevant hashtags
• Keep under 2–3 lines
#OUTPUT:
An IG-ready caption that sounds on-brand and gets engagement.5. Prompts to Plan a 1-Week Promotion Campaign
#CONTEXT:
You want to run a short campaign to push a product or collection.
#GOAL:
Create a 7-day promo plan with daily content ideas.
#RESPONSE GUIDELINES:
• Product/collection: [insert name]
• Platform: [insert: email, Instagram, website, all]
• Audience: [insert: new customers, loyal fans, etc.]
• Include 1 idea per day
• Add subject line or post hook for each
#OUTPUT:
A promo calendar I can use this week.ChatGPT Output
6. Prompts to Build a Product Launch Checklist
#CONTEXT:
You’re launching a new product and don’t want to forget anything.
#GOAL:
Create a checklist from pre-launch to post-launch.
#RESPONSE GUIDELINES:
• Product: [insert]
• Timeline: [insert: 1 week, 2 weeks, 30 days]
• Include tasks for email, social, website, inventory, customer support
• Format as a simple checklist
#OUTPUT:
A launch checklist I can follow and reuse.7. Prompts to Create a Product FAQ Section
#CONTEXT:
You want to add a short FAQ below your product to answer common questions and reduce returns.
#GOAL:
Write 3–5 short, helpful FAQs.
#RESPONSE GUIDELINES:
• Product: [insert name]
• Customer concerns: [insert: sizing, shipping, use, care, etc.]
• Tone: helpful and clear
• Keep each answer under 3 sentences
• Format as Q&A
#OUTPUT:
A product FAQ block I can copy into my store page.ChaatGPT Output
8. Prompts to Turn Reviews Into Social Proof Posts
#CONTEXT:
You got a great customer review and want to share it in a way that builds trust and drives sales.
#GOAL:
Turn the review into a social post or website banner.
#RESPONSE GUIDELINES:
• Review text: [insert quote]
• Product: [insert]
• Platform: [Instagram, homepage, email]
• Tone: [insert: casual, premium, bold]
• Include short intro line and CTA
#OUTPUT:
A clean testimonial post or banner copy.9. Prompts to Create a Thank You Note After Purchase
#CONTEXT:
You want to add a personal touch after someone buys.
#GOAL:
Write a short thank-you message or insert card.
#RESPONSE GUIDELINES:
• Product: [insert]
• Tone: [insert tone: warm, luxe, playful, earthy]
• Keep it under 50 words
• Optional: include care tips or discount for next time
• Make it feel personal
#OUTPUT:
A thank-you message I can add to order confirmations or packaging.ChatGPT Output
10. Prompts to Brainstorm New Product Ideas
#CONTEXT:
You want to expand your product line — but need ideas that fit your brand and audience.
#GOAL:
Come up with 3–5 new product ideas.
#RESPONSE GUIDELINES:
• Current niche or store type: [insert]
• Audience: [insert target shopper]
• Products you already sell: [insert list]
• Ask for new ideas that complement what’s working
• Optional: include seasonal or giftable angles
#OUTPUT:
A short list of new product ideas with descriptions.How to Use These Prompts Effectively
• Start with real data
Use your actual products, tone, and audience to get better results.
• Use them across the business
From content to customer service to product creation — these prompts cover it all.
• Build repeatable workflows
Turn good outputs into templates you reuse for every new launch or post.
• Keep your tone consistent
Ask ChatGPT to match your brand voice — bold, warm, earthy, luxe, you decide.
• Save time without losing your voice
Let AI help with the words, but keep the message yours.
Wrap-Up
E-commerce is fast. These ChatGPT prompts help you keep up.
Use them to plan campaigns, write copy, support customers, and create content that actually sells. Less guesswork, more growth — one smart prompt at a time.